message, contactez-nous l'adresse Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) . What stood out to me was the enthusiasm of your team when I first applied here, and also the fact that you recently won the coveted Transportation Leadership Award. Please fill in the following fields with proper details. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. The process took 3 days. The topics included energy efficiency and recycling.". Get started with your Free Employer Profile, Customer Service Representative Interview, The Ultimate Job Interview Preparation Guide. One example of this would be the telephone sales scripts that I crafted for our inside sales team. The recruitment coordinator immediately called for an initial interview after passing the paper screening. Be the first to find this interview helpful, All Qa realated question manual test cases, Its all about situation. Customer Service Agent (CSA) (Current Employee) - Heathrow - January 26, 2023 A very good company with lots accreditation. Read more interview questions at dnata. "The greatest accomplishment in my career was graduating University as an honors student while still working full time in a related field. I am great with autonomy and working independently; however, I am also able to collaborate with my coworkers very well.". They were lively and effective, and sales increased by 23% in the first 90 days of implementation. ", "I try to leave the small, quick tasks for last. ", "I fully understand why a complete background check is required in this field of work. Ensure that all the requests and completion remarks are updated accurately in DMIS and that all charge notes are generated and authorised for billing. Lamentamos pelo inconveniente. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. Glassdoor users rated their interview experience at. And lastly, do you have internal candidates who are also interviewing for this position?". I am self-driven and have no problem taking the initiative to get the job done. This experience has broadened my exposure a huge range of individuals. Discuss your preferences with the interviewer. Recruiter contacted me11 %. - Is this a replacement search or a newly created role? Fill out a form. Be prepared with specific examples from a recent news story or client reviews. Onze Proficiency in spoken and written English. Customer Service Agent salaries at Dnata can range from 12,143 - 25,205 per year. Prepare yourself for your interview at dnata by browsing Interview questions and processes from real candidates. "Continued education is vital to me because it allows me to remain current and competitive in this industry. This site uses cookies. "I naturally take on a leader and mentor-ship type of role with my co-workers. . ", Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. United Arab Emirates, Vice President, Commercial & Business Development Are there any particular courses you recommend that I take?". I admire the creativity and unconventional thinking in business and arts.". My boss did notice an improvement in my performance, so I formally suggested that the company pay for every employee to take one course per year. I have interviewed for years and been interviewed never felt like I was in school with quizzes that bare no relevance to the role. . I am a firm believer in the idea that feedback should be implemented quickly after it's given. om ons te informeren over dit probleem. ", "In my first position out of college, I worked with a person who enjoyed gossip in the workplace. If hired at Dnata you can be assured that I would exceed your safety expectations. To provide a consistent quality service to the customers at any designated area to all passengers at any designated area (check-in; gates; transfer desk; special handling and FMU) that is consistent with Dnata?s high service standards. It shows that I can take the lead on a project without having my hand held.". This allows us to improve and customize your browsing experience. ", "My current organization runs quite lean so, a big part of my job is to ensure that our resources are utilized as efficiently as possible. "We recently had a big project within our work center. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. The most reliable source that I utilize is 'Transport Topics.' pour nous faire part du problme. I wanted her to stay and enjoy her employment with us, so I took the responsibility of ensuring she was settling in well. Often we will leave the tasks that we don't like for last in the act of procrastination. Everyone has something to offer using their unique qualities.". Glassdoor users rated their interview experience at Dnata as 82.8% positive with a difficulty rating score of 2.46 out of 5 (where 5 is the highest level of difficulty). questo messaggio, invia un'email all'indirizzo Get started with your Free Employer Profile. To find out more about the cookies we use, see our Privacy Policy. ", "My current company does not utilize any team-based messaging applications, but I am familiar with the team and project-based management programs such as Trello and Wrike.". Free interview details posted anonymously by Dnata interview candidates. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals. When factoring in bonuses and additional . One shouldn't go without having a geographical knowledge, GDS Commands and codes of airline, city, currency, and countries locations. Answered June 25, 2017 - MAINTENANCE TECHNICIAN (Current Employee) - Dubai. Ask me what a JSON or API is and I will tell you exactly what it is. Contact us here. My high grades and great discipline will make me a strong fit for this role with Dnata. A waste of my time! You must create your own answers, and be prepared for any interview question in any interview. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. I interviewed at Dnata (Manila, Manila) in Nov 2022. Vocational or Diploma (12+2 or equivalent) desirable but not required. Interviewer asked me about 7-8 questions and I got the offer next week after the interview. I have interviewed for years and been interviewed never felt like I was in school with quizzes that bare no relevance to the role. Dubai Wenn Life gets busy, but this is a great opportunity to network with your peers outside of the daily grind of business.". ", "I am looking for a long-term career opportunity within the transportation industry. Every week there are new volunteers and new individuals with a range of needs. ", "If you do not have any post-secondary experience to talk about, then you can certainly discuss any on-the-job training you've completed including workshops, courses, and certifications. "When I have a large workload on my plate, I do not stress over the tasks that are in front of me. enviando un correo electrnico a Interviewed through hireview app. ", "I am currently making $100,000 per year with two bonus opportunities. Mumbai Area, India. Are you able to be productive in any environment? Get Daily Job Alerts Straight in Your Inbox By Submitting Your Name and Email ID Below. The dnata way We strike a balance between doing things our way - leading to service consistency - and encouraging our people to use their initiative to find new and imaginative ways to solve our customers' challenges. Are you someone who can handle stress on the job? Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. Lamentamos "I do consider myself to be a creative individual. Followed by 2 technical ,1 managerial round. verdade. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. One cannot guess what will happen in the end, so it is great to be prepared for all possible outcomes. Most companies in the transportation infrastructure industry need to be very cautious about who they hire. This year I wrote a new procedure manual dedicated strictly to cost savings efforts. Anonymous Interview Candidate in Manchester, England, I applied through a recruiter. We will get enough time to answer the question and no need to be hurry. If I had to commit to just one, I would say that private transport brings me fresh challenges daily, which is exciting to me.". Dubai Upvote 14. Dubai Working for Dnata is generally fine, management isn't overbearing and in fact a little distant. I would be delighted to work at Dnata. "For the past four years I have been working with ABC, in the private sector. Report. We understand that discretion is one of the measures of excellence. ", "I am accustomed to working in an unpredictable environment and tend to prefer that pace. I have been in the industry 7+ years. I was asked did I google it? In a previous role, our inventory count was off. I believe it's easier to 'do' rather than 'tell.' You have a few leadership opportunities posted online. Followed by 2 technical ,1 managerial round. Have a question or concern? ", "I would say that my favorite responsibility in my current position is the on-boarding and training of new employees. ein Mensch und keine Maschine sind. Maybe they were unmotivated or preoccupied with their personal life. "I have never been told to lie to a fellow employee or supervisor on the job. Talk to the interviewer about this specific task and what it meant to you. . I was also processed for final interview. This training includes topics on transportation management, government policy and workplace safety.". Be sure to complete your answer by telling the interview what the outcome was. Be the first to find this interview helpful, Its all about situation. message, please email Some of my favorite recent projects have included X, Y, and Z. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Find additional company focused interview questions by practicing from one of our industry sets. The purpose of this page is to help you prepare for your job interview. A hiring manager is going to want to know that they are hiring a change agent for their organization vs. a friend for their employees. I took her out for lunch and talked to her a bit about the workplace culture and semantics surrounding the various departments. ". The interview process at DNATA is long and strenuous as there are many preliminary rounds. Are there any courses you would recommend I take to round out my experience? First, we get everyone off to a common start. Dubai Job Location: Dubai, United Arab Emirates. The first interview at dnata. The interviewer would like to confirm that you have a genuine interest in transportation infrastructure. The you ill have a hirevue interview. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Help the interviewer to determine which personality type you are by answering this question clearly. "I understand that you have a variety of competitors; however, I am most interested in working for Dnata because of your strong interest in client service, and employee safety. It is okay to brag a little bit when answering this question. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. If I could take any related coursework, I would choose to learn more about transportation systems for public travel. para nos informar sobre o problema. I want to grow and improve so the more specific my supervisor can be, the more helpful it is. This knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. para informarnos de que tienes problemas. Talk to the interviewer about your ability to control pressure in the workplace. Take a few minutes to bring your resume to life for the interviewer. I interviewed at Dnata (Manila, Manila) in Nov 2022. First you will have an assessment test which is basically you need tackle the time limit. However we know that its what we do afterwards that makes all the difference to them achieving their full potential. After a week, I was called to report to start my duty. Other21 %. The ability to make . ", "I am someone who alternates back and forth with the right/left brain, but I will always consider myself a very creative person. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. My co-worker wanted to go home, and he suggested that I lie about our count. Interviews for Top Jobs at Dnata. {%selectedMarker.addressRegion%} Dates shown above are approximate. My biggest take away from my post-secondary experience is my knowledge of public infrastructure as well as the project management skills that I acquired. "My current work situation is quite independent; however, I do volunteer on a weekly basis at the local homeless shelter. Just yesterday I headed up the installation of a new software module. You can't always predict what they may say, and you also can't always predict how you might feel in response. Perhaps you read infrastructure related magazines, follow particular engineering journals or subscribe to an industry-related blog. Si continas viendo este mensaje, The higher priority tasks, I complete first. I interviewed at Dnata in Jan 2018, Group activity day- they talked about the company and then had us do some team activites and then needed to answer 3 different question sheets, this was then followed by one on one interview. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. With that said, I can certainly work in an unpredictable environment from time to time. Employee engagement went up, and some powerful connections were made. I interviewed at Dnata (Manchester, England) in Oct 2022. I see that you have operations management positions open. The typical Dnata Customer Service Agent salary is 16,026 per year. This question challenges you to think about how you act as a leader in your daily life. I worked very hard! Interviews at Dnata Experience Positive 73% Negative 14% Neutral 13% Getting an Interview Applied online 48% In Person 14% Recruiter 10% Difficulty 2.5 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs The test was good and easy for me as I am good at geographical knowledge but believe me it will be very difficult for a candidate to Crack it without having this knowledge. Fax:+971 4 3166144, dnata Cargo "My interest is to have a long-term and successful career within transportation infrastructure. Your company is forward-thinking and progressive. ", "Stress is part of any demanding job, and I embrace it to the fullest. - What is your favorite part about working here? dnata is one of the worlds largest air services providers. This question can be a tough one because everyone wants to be liked and considered personable. Anonymous Interview Candidate in Dubai . Interview questions were first added on September 15th, 2012. dnata International Airport Operations Assure the interviewer that you can handle these types of difficulties with professionalism and poise.