. Then, I move on! Well done. By leveraging data insights, shift leaders can make better decisions that will improve efficiency and profitability. As a Shift Lead, you gain a diverse range of skills to develop yourself and others. ", "State and federal laws require companies to produce schedules for employees in advance. Great! - Is there any reason why you would not hire me? Aug 2021 - Present1 year 8 months. ", "When I was promoted to training coordinator with my current employer, I only had one week of training before I began the new position. Many of the staff panicked, but I relied on my training, found the fire extinguisher, put the fire out, and made sure that everyone was okay and uninjured. ", "I would need a refresher on the business management aspect. (9) I am upset. Shift Leader salaries at Panda Express can range from US$16 - US$21 per hour. Therefore, any date prior to 2019 might not be accurate. Now, I will step back and review my options for solving the problem rather than allow myself to become frustrated. Median Annual Salary: $29,727 ($14.29/hour) Top 10% Annual Salary: $36,050 ($17.33/hour) It is also important for shift leaders to be able to motivate their teams and provide feedback on performance. Interview answers were first added by Rachelle Enns on an unknown date, Interview questions were first added on April 3rd, 2017, Interview questions and answers were updated by Rachelle Enns on May 26th, 2018. Here is a copy for you. Associate discounts for many brands Shift Lead Qualifications. (8) I am angry. From there, they may be promoted to general manager, and then to district manager. What is top of mind when it comes to filling this role? In those instances, honesty isn't always the best policy. 2 Employees What would your previous boss say about you? Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Pandas mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. "I have spoken to a few people that have worked for Panda Express, and they all have great things to say. They want to know they can trust their employees to do the right thing. For example, I have a fear of public speaking and enrolled in a public speaking class to overcome my fear. As a shift leader, you may be responsible for managing the restaurants inventory. To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Talk to the interviewer about your thoughts on taking the fall for something you did not do. I have the ability to communicate when the situation demands but I may not be as concise as I'd like to be on occasion.". It can also help you identify employees who may be ready for a promotion. Finally, it is important not to take it personally. 5007 Total Views. Supervise other associates to ensure the store is running smoothly and effectively . Every manager wants a team player who will not resist company policy or argue about every detail of the workload. How does the Internet help cultural diffusion happen constantly? A good follower is good at following directions and working hard to accomplish tasks. Panda Express Hourly (. By understanding this emerging trend, shift leaders will be better equipped to make decisions that lead to improved performance and increased profitability. Jayjay463 PLUS. "I have taken Food Safety Level I, II and III. Opens new tab. Learn. Whether through sharing good food with guests or providing opportunities for professional and personal growth with associates, all are embraced in a genuine family environment that is uniquely Panda. Rather than talking in general terms, talk about a specific time when you gathered the team, developed an action plan, and then accomplished the goal. Whether its impacting our team or the communities we work in, were proud to be an organization that embraces family values. Test. On-Going Career & Leadership Development Don't forget to share the positive outcome. 8. funds properly stored In safe, 4 Temperature When I face a difficult customer, I find that it is usually due to a breakdown in communication. ", "I have been a part of the interviewing and on-boarding team in numerous organizations. What about this position is the most important? This will lead to increased productivity and better customer service. Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. | Privacy Policy, Restaurant Service and Kitchen Team (1092), Panda Restaurant Group, Inc. participates in E-Verify. TYPE. Perhaps say you would like to become a restaurant manager. Talk to the interviewer about the extent of your experience with terminations and discipline. This meant that I needed to multitask between taking orders, delivering food and checking on customers. How did the purpose of the Interstate Commerce Commission compare with its performance in the early 1900s? Create a safe and empowering conversational enviroment for team panda to listen, appriciate, and challenge each other by bringing our vision alive and in action. Finally, reassure the interviewer you have the right skills. You can also talk about how you communicated when issues arose in order to quickly solve problems and maintain team momentum. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. 401K with company match 3538 Total Views Apply for Job Recommend to a Friend Sign Up for Job Alerts Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Pandas mission alive in our restaurants . ", "I consider myself honest, trustworthy, and responsible. amir_sykes7. "I spend a lot of my free time volunteering at the local animal shelter. Employees at Panda express pay a median salary around $24000 annually in the United States. As a customer of Panda Express in the past, I appreciate the value you put on customer service. When you call my references, they will attest to my great customer service skills. Prefer some Operations experience, Food Safety: If you are strong in communication, presentation and have the right experience for the job, then apply for the position of Shift Leader at Panda Express today! ", "Here are some sample questions: - When would you like to have this position filled? Panda Express was updated by Rachelle Enns on May 26th, 2018. Mar 02, 2022 Post Date. ", "I've had many years of customer service. ", "Stress is part of any demanding job, and I have learned to embrace it. Some high school I am seeking a workplace environment that is collaborative and positive and this role seems like a perfect fit. Website. Email *. The interviewer would like to know if you have taken any food specific training or certifications? All absences were excused and with notice. As a shift leader, it is essential to understand how to create and maintain high performing teams that can work together efficiently and effectively. Using the STAR approach will ensure you include all the important parts of your example: Talk about a Situation or Task (S-T), the Action you took (A), and the Results your achieved (R). I was raised to trust my initial response so, I do just that! If you get upset you will take it on future customers. The most recent was just a couple of years ago when we were serving BBQ at my current job. Discuss with the interviewer how you typically cope with delays in the workplace. You will gain valuable skills managing store operations and leading the team during the shift. They are interested in learning about your personality and what motivates you. "My schedule is very open except for Monday evenings. The more flexible you are with your hours, the better your chance of getting hired, so be flexible! 9.manager key- posession by pic/manager, 1. lock back door-all times I have solid references who will speak to my honest and reliable character as well. "Sometimes full disclosure can damage someone's self-esteem, and reality isn't always best expressed in full and can be self-indulgent based on the person's intention. They are in charge of ensuring that all employees are following the companys policies and procedures, as well as providing customer service and ensuring that the restaurant is running smoothly. Panda Shift Lead. This can include ordering food and supplies, tracking the amount of food and supplies the restaurant has and making sure the restaurant has enough food and supplies to operate. On your website, you mention that you have a collaborative culture with a primary focus on 'service-with-a-smile.' Full-Time. (12) I need that cash! ", "I am a team player with very few limitations to my schedule. Taking the fall for a situation, to protect a co-worker, is a tricky situation. Pay Range: $17.50 - $24.50 / Hour *. (3) Dear Sir or Madam: (4) I am writing to request a termination of the one-year cellular phone contract I signed three months ago. If you do have the experience: "I have been a part of individual terminations and group lay-offs throughout my career. Panda Express is a fast-food restaurant chain that specializes in American Chinese cuisine. Because this would be my first position in the restaurant industry, I am new to these topics. I see that you mention ABC and XYZ in your job posting. Will it help you hone specific skills or provide expertise in new areas? You can strengthen your response by providing a specific example of how you've handled stress well in the past, or telling about a time when increased pressure actually helped you work more productively. What I love about the Panda Express Instagram account is that you have the Panda Express Trailblazers - quick videos that interview people who have seen success and beaten the odds. If I face a setback in the workplace, I will often ask for help to recover the time, if a deadline is in front of me. All in all, it was worth it to speak up. I am a trustworthy person with a strong track record of honesty with my previous employers. Shift Lead Qualifications. Next, review the company website, watch videos and read articles and press releases to see if any of those questions can be answered through those resources. Food Safety: Local/municipal requirements, such as Food Handler certification, acquired at applicant's own expense. If you could choose the focus of your training, what would you pick? Terms in this set (34) Pandas Mission. ", "I like the culture Panda Express offers. Flashcards. I do not have training in these areas; however, I am more than willing to take this training and become certified before my first shift. As a Shift Lead, you gain a diverse range of skills to develop yourself and others. How do you manage the stressful times? hurray. "I do not believe in 'taking the fall' for people based on protecting them. Thank you so much for your interest in joining our In Person Open House Interview Day. This is an answer you can build on. Match. Our date tracking prior to 2019 was not accurately kept. This can help you identify areas where your team members need additional training or support. For example, when I was a server at a restaurant we did not have a particular dessert in the restaurant. ", "My verbal communication skills are strong; however, I would say that my written communication skills are not as strong. We can all agree that interviews are stressful and competition is intense. I appreciate your balanced approach to this question. Talk to the interviewer about a time when you have dealt with this type of situation. In total, I took 12 vacation days out of my 15 allotted days. Get insight into Cibolo Creek Test Well! 2,908 Shift Leader Jobs in Avon, IN hiring now with salary from $23,000 to $38,000 hiring now. Share one or two examples of how youve excelled in similar environments in the past. Regarding Panda's culture and people using questions from the training evaluation set. Name *. If you are looking for Panda Express Interview Questions you have come to the right place. "I have reliable transportation. I eventually not only learned the position but was promoted to be a designated trainer where I would train new training coordinators from other centers.". My favorite part of working here is seeing customers leave happy after eating our food.. What do you enjoy about the culture, and how does it align with what you are seeking? Currently, at my center, the schedule changes so often that we are required to look the day before to see if we are scheduled to work. POSTED. Assure the interviewer that you can meet their customer service standards. The night was successful, and my tips were a great reward! Growing your career as a Full Time Shift Leader is an incredible opportunity to develop excellent skills. As a Shift Lead for our team, you will have the opportunity to embrace a central role in a fast-paced and growth-oriented environment. This is what makes your interview answer uniquely yours. Shift lead is actual title and money change, able to cook entrees and sides and support Management, step above FOH PIC just running shift. Over the years, I've learned the most valuable characteristic is to see things from the customer's perspective and respond accordingly.". Estimated $24.8K - $31.4K a year. I then go into ", "I have taught myself to become much calmer with my first reactions when problems arise. Practice 31 Panda Express Interview Questions. Additionally, the company may offer bonuses or other incentives to employees based on performance. A great example of my honesty would be the written reference that I have from my most recent employer. Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness. Match. Whether I am training formally or not, I am always the go-to for shadowing and mentorship. ", "I respond well to emergency and fast-moving situations that require intuitive decisions. As a shift leader, you may be responsible for scheduling employees and ensuring that the restaurant has enough staff to operate efficiently. Dive deep into company history, current jobs, hiring trends, demographics, and company reviews. Panda Express. Problems that require you to act quickly can be emergency situations such as knowing where the fire extinguisher is and grabbing it fast enough to put out a small grease fire in the company kitchen. Shift Leader Job in Georgetown, TX. Created by. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Panda was founded in 1983 in Glendale, California Panda Express is the largest family-owned American Chinese Restaurant concept in America. Are you someone who can handle stress on the job? For example, if the company provides tuition assistance, advanced training, or leadership development programs talk about how those are long-term investments in employee and company success. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Pandas mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Describe the specific Task you were supposed to accomplish. Panda Express- Shift Leader. Orlando, FL. Free meals while working at Panda Test Scores This information is unavailable to unknown [or unregistered] users High School Information High School: Edison High School( Fresno, CA) State: . Healthy lifestyle, continuous learning, developing others, acknowledging others. Do you rely on past experiences? Even if you're not expected to drive for the job, you will need to have some form of reliable transportation. The interviewer wants to see you have ambition and goals, but they also want to see you are the right fit for the restaurant industry. If you have experience leading a team, describe what made you successful in that role. You can help them set goals by providing them with tools and resources to help them achieve their goals. Only $35.99/year. Panda Express Shift Leaders work in a fast-paced, customer-oriented environment. Other than that, I am available. Monterey Park, CA. Flashcards. I've done this in each company I've worked for and wouldn't have it any other way. 2123-Veterans Pkwy & Bass Pro Dr PX, Clarksville, INDIANA, UNITED STATES (. 21 terms. "When my manager went on unexpected medical leave for three months last year I was asked to step into her position in the interim. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations. Help make it more accurate by adding yours. If you know of any industry-specific certifications required of you, be sure to address those in the discussion. Continuous improvement is an important trend for Panda Express Shift Leaders to understand. It involves identifying areas that need improvement, setting goals, and implementing strategies to reach those goals. Luckily the restaurant next door had it and I was able to get it for the customer. Do you ask probing questions or ask others for insight into what happened? My supervisor and co-workers will attest to my clear and concise communication skills. All of these factors come together to determine the salary for a Shift Leader at Panda Express. . ", "I've heard and seen, that Panda Express provides a positive environment that actively embraces family values and assists employees in reaching their potential.". Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Can you tell us about your previous work experience? . The estimated total pay for a Shift Leader at Panda Express is $31,666 per year. They even hired a fobby chinese girl to work the drive thru for that authentic Chinese fast food experience. 53 terms. Consider also sharing what cleanliness communicates to customers - that the quality of their experience and their safety is of utmost importance to the company. Interview questions and answer examples and any other content may be used else where on the site. Test. What can you tell us about Panda Express? 92 terms. Full-Time. Good job! State a fault required for the role but not a dealbreaker if you dont have it. "Our company had a contest . Shift Leader Panda Express. Module 1 Panda Express PIC Test. As a Shift Lead for our team, you will have the opportunity to embrace a central role . Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. For example, if you're interested in a particular training program or leadership development opportunity you could ask a question to gain more insight into program specifics. This illustrates your ability to transform stress into action, successfully turning a negative into a positive, to accomplish your goal. Buena Park, California, United States. I have been working at Panda Express for five years now, and I love being able to work alongside such friendly people. Share more about how you assess the situation before moving on to the rest of your answer. be all in for highest engagement and excute now! (10) I realize that there is normally a termination fee however, I was assured when the contract was signed that I would have no service problems in my area. ( customer service, clean store, food quality, associate growth . Going with your gut is a skill, and the more you learn to trust your intuition, the easier it becomes to make these types of decisions. When the manager is not present, you'll be . My vehicle is in great condition, and I am comfortable with the amount of travel required to get to Panda Express every day. happyme3453. 13 temp long isnt falsified, 5 However, you need to go deeper by talking about how you respond in situations that require a quick solution. I am more impactful and even more creative when I have little time to do much besides jump in and take charge. Panda Express restaurants were traditionally located in shopping mall food courts .
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