Bransons Nantucket endeavors to go above and beyond in creating opportunities to help families save on the increasing costs of travel while offering all the comforts of home in a resort-style setting. Toggle navigation. get quotes and more. Exit timeshare because of hardships, lies told when purchased, rci not available, unable to get reservations, horrible intimidation and that's of owners. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. Your Job Search Ends Here Better Business Bureau is advising consumers to use caution when considering doing business with Branson's Nantucket. Please call for more information on the many options we have available. Sign up for free now, Sign up for free to participate on the website. The addendum was signed and sent to them twice because they "did not receive" the first time. However, one or more complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.However, the company failed to respond to one complaint. They offered me a comp stay if I would sit through another presentation. That is good news for Nantucket owners as the linked discussion above did not have that info. This is not the case. 5-min. . That it was very available. Desired outcome: Vacation Ownership at Branson's Nantucket means families can purchase and experience their dream vacation through a simple, affordable, and flexible process that works on their schedule. If you have your own membership you can still use RCI, especially if you have points banked. Share your photos and videos with others to prove the truth of your words. I called Nantucket and the front desk girl was new and didn't know anything about it so she transferred me to reservations and the girl there told me that they are now with II and just waiting for it to be 100% finalized before notifying us owners. Branson's Nantucket 2837 State Hwy 265 Branson, MO 65616 Phone: 417-338-5006 Toll Free: 877-365-8082 Fax: 417-338-5023 Email: info@lifetimedestinations.com http://www.bransonsnantucket.com/. With premium amenities, beautiful lake views, and a tranquil atmosphere, Nantucket welcomes you to escape the stress of life and focus on reconnecting. Updated 9/6/22: Our company has been in contact with Ms. Pearcy on 11/06/2021 and updated her address per her request. The complaint has been investigated and resolved to the customers satisfaction. Facebook On a positive note, we saw several tours going to Branson Nantucket when we were next door at Stormy Point over Christmas break so they seem to be very active in the Branson market. Hi, I have been an owner with Nantucket for close to 3 years and I finally decided to start a Tuggs account after reading all about the RCI debacle. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. It was complete with a living/dining room, full kitchen and a dishwasher! Also, they opened 2 credit cards, one in my name & one in my husband's for $5,000 & $4,000 respectfully. We bought annual points, but they are really tri-annual. A representative will respond to you via email. We expected RCI to remain a part of the program because we use it every year prior, which they knew, but they discontinued them on 12/23. (877) 365-8082. If we can verify it in our system, an email will be sent to you with your password. We were lied too in the meeting so we would purchase their product, Exit timeshare because of hardships, lies told when purchased, rci not available, unable to get reservations, horrible intimidation and that's of owners. . There were special rules applying to this but we have been lied to at least 3 different times about our contract, which was also affiliated with RCI (an exchange program with Nantucket). If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. Later, after we signed up, we were told that wasn't true and it was questioned by them that our sale person even told us that. For other reservations at Lifetime Destinations properties, continue to our booking site. During the meeting, we were told that we could cancel at any time for just $1700. I contacted customer service in June of 2022 to make reservations for our 34th wedding anniversary. I wrote a certified letter on 1/3/22. of a 1 bdrm. I was told we purchased 2 weeks. We had a 4 night stay, but only stayed one night due to the fact we were heartbroken that we had been conned. The Tower Front Desk 90 Nautical Mile Drive, Suite B Branson, Missouri 65616 Toll-free - 877.365.8082 Local - 417.320.6051 Fax - 417.338.5023 Emergency Number - 417.459.8583 Testimonials Your Dream Vacation Starts Here . 27 165 comments 2 shares Like Most relevant Kelly Nichols And when you don't buy they treat you like crap 1w 4 Replies View 35 more comments Connect with Branson's Nantucket Timeshare Class Action Lawsuit on Facebook Log In It's a really unfortunate situation, but I believe we will be seeing more and more of this. Upon our arrival we were informed that we would have to attend a meeting on the 14th of December. He explained, on tape, that had told several people the same thing but things change and advantage had changed the conversion rate to $.15 per point. Welcome to this splendid 3-bedroom waterfront home in Lakeway, Texas - the perfect destination for families and groups alike. A truly incredible milestone! Bransons Nantucket resort is located in the hills. Reputation Management. To validate further, I called Nantucket Branson to requesting explaination of the benefits and options and also conveyed to them that I called VIP Concierge and no valid response received. Our money back, plus the dues we paid on 1/1/21, Read full review of Branson's Nantucket and 3 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. thank you. Also, FTC and BBB. We are not providing you with a copy of our letter. Fractional ownership is an arrangement where a group of individuals or families co-own and share use of a vacation home or condo. It's likely that the resort won't verify the validity of the deposits and if they won't do that than rci has no way of knowing if the week is actually available. We are/was We were solicited by Branson Nantucket to attend a 90 minute presentation which turned into hours, where we were told several things that were not legit. Did your resort give you a reason why they are no longer with RCI? Annie Selke. Every CV owner we have interacted with is upset about moving to CV points. When we got called back for our orientation a couple months later, it was nothing but another sales pitch from Josh, telling us we would have to buy a new package because every time they change bosses the old deals are out and new ones are implemented. Branson's Nantucket 117 reviews #8 of 23 condos in Branson Save Share 2837 State Highway 265, Branson, MO 65616-6135 Check In / / Check Out / / Guests Contact accommodation for availability. I certainly hope others will read and heed the warning of getting involved with these deceitful people. Are you an existing owner at Bransons Nantucket? We market your timeshare vacation property worldwide to help connect timeshare sellers with buyers. Just give back the money you stole from us, We were told that if we bought, we could place our points in the Advantage Program and turn around and pay off the balance. The card affected my husband's credit. Customer buys the trial package and try with staying at the Branson Nantucket, if the customer satisfactory with Branson Nantucket stay and the customer service provided overall then customer has an option to become a timeshare owner. Owners of what? Amount Settled: $0.00. View more property details, sales history and Zestimate data on Zillow. We also were told that they use RCI which was a big factor and forgot to tell us that RCI dropped them prior to our meeting. You must log in or register to reply here. We were told next time to ask to stay in tower if we wanted a tub. Branson's Nantucket is located in Branson, Missouri overlooking beautiful Table Rock Lake nestled in Heart of the Ozark Mountains. ft. home is a 3 bed, 2.0 bath property. Submit a complaint and get your issue resolved. High volume complaints have a better chance to get their money back. We responded to our customer's concerns in our letter sent on 1/19/22. We went to Branson in July. He and his company, Branson's Nantucket lie and scam their customers repeatedly and have ripped off many employees! This Cape Cod-themed getaway is conveniently located between Branson's Theatre and Entertainment District and the stunning waters of Table Rock Lake. This will surely increase the credibility of your complaint. All money back and out completely. Website Built by Megaphone Designs | PRIVACY POLICY. Bransons Nantucket. It's likely not that rci won't accept the deposits. Amount in Dispute: $0.00 Bransons Nantucket now is, as mentioned above, a resort affiliated with Lifetime Destinations. Call 603-883-8626 or 1-800-640-6886 for assistance. BBB has received a pattern of consumer complaints alleging failure to cancel a contract, failure to issue refunds, misleading sales presentation and poor customer service. When I have called owner services in regards to how to go about them buying back the property we purchased, their response was "we are not buying any property". Sneaky business practices altogether here. The issue has been resolved with this company. RCI will discontinue an affiliation but that really only happens when the resort is falling apart and there is mold or something else that makes the resort unsafe. We have paid our fees, fullfilled our end of the contract and we want these people to send in writing that they are taking this property back and we no longer are liable for any part of this contract. We pay fees and special assessment for use of property which we have not used in over three years. Advantage still says that they have never done cash conversions for points. Dont just find a job, start your career at Lifetime Destinations! She said the administrative team does not take calls. Stay away from them. Reimbursed fees for this year of $475 and waive the $527 fees and notarized in writing that we are free and clear of any further contract obligations. Directions. It included a shower & hot tub, which means a lot. Mr. Knasel said that he would personally investigate any improper business tactics that his manager's frank Blackateer and Larry Ainsworth were engaged in and get to the bottom of it. We reluctantly agreed to attend. Premier Host. There are no comments posted. We did not agree to such a purchase. Does anyone have experience with Branson Nantucket or after ownership and availability using this ownership? He was not paid his commission's earnings since April 22, 2016-August 27, 2016 in full. A voicemail was left for her to return my call today, September 6, 2022. Explore all the incredible amenities The Tower has to offer. We travel every year and they knew that. They lie, cheat, steal money from good folks to build their empire over in Branson. Branson's Nantucket - Payment Not Received, Branson's Nantucket - Ownership of Branson Nantucket. 5 days, 7 days, 10 day, 14 days, 15 days, 16 days, 20 days, 25 days, 30 days, 45 days, 60 days, 90 days. Local 417.320.6051 We are paying fees for something we can't even use. They scheduled us a early morning mtg. Advertisement. We just said no thank you and walked away.