Easy grab and go for all the guest at their Club Lounge. Restaurant with limited menu (no soup at all). JW Marriott Essex House New York - Fitness centre entrance Additionally, the hotel has a small fitness centre located on the third floor, with all-new modern treadmills, ellipticals, weight machines, and free weights. Our problem was just a total lack of personnel or any interest in making our stay even minimally acceptable. Please feel free to contact me to discuss in more detail laura.burton@marriott.com Thank you. Review tags are currently only available for English language reviews. We are saddened to read you did not have a positive stay and hope you give us an opportunity to turn this around during your next visit to NYC. What food & drink options are available at JW Marriott Essex House New York? Housekeeping was spotty. The distinctive, well-appointed hotel rooms and suites combine Art Deco touches, plush bedding, marble bathrooms, minibars, ample desks and Wi-Fi. Retail is sparse on these park blocks, so there's very little indigenous street life; virtually everyone you'll see there will have a camera hanging around their neck. Mitt Romneyran by on the street outside. This last time it was. Upscale Italian seafood boasting 2 Michelin stars in a fine dining atmosphere. 351 reviews of JW Marriott Essex House New York "A nice central location for a business or leisure trip to the city. I assured her it was not and that I, again, had proof of that. In hospitality,JW Marriott Team, This is the version of our website addressed to speakers of English in the United States. We finally had the engineer come, and he said oh well the heat is off in the hotel. For a five star hotel that charges on average $650/night this was by far the worst experience I have ever had, bar none. Weighing the pro's and cons, the pro's greatly great points greatly overcome the complaints. Bryant Park is a short 20 minute walk through Times Sq. The hotel offers a distinctive collection of premiere suite accommodations, including the JW Terrace Suite, Central Park Terrace Suite, and Presidential Suite. If you would like to reach out to us with your stay information, we would gladly follow up with you to make this right. JW Marriott Essex House New York 160 Central Park S, New York, NY 4.3 Excellent 1000 reviews Verified reviews 5 - Excellent 540 4 - Good 288 3 - Okay 112 2 - Poor 43 1 - Terrible 17 4.4/5 Cleanliness 4.4/5 Staff & service 4.4/5 Amenities 4.2/5 Property conditions & facilities 4.2/5 Eco-friendliness Write a review 5/5 Excellent Carmen But spring holds a special place in our frozen winter hearts., It seems like everyone we know is lacing on sneakers and hitting the ground running these days. This was a Christmas present for us to celebrate a Wedding anniversary. There were four intense hot blowers in the room blowing hot air everywhere, and yet we were given this room. Complimentary water at 8 ounces a bottle can only be taken from the front desk by oneself.On top of the lack of service, there is the atrocious attitude of service. Looking forward to staying at this hotel againVery SOON! Our problem was just . Your . I expected location and the building itself to be wonderful. JW MARRIOTT ESSEX HOUSE NEW YORK 160 Central Park South, New York, New York 10019 1 212-247-0300 Experience New York City Facing Central Park and minutes from Lincoln Center, Columbus Circle, Fifth Avenue, and midtown NYC, our luxury Manhattan hotel caters to leisure and business travelers alike. This hotel was perfect - super friendly staff, loved being located right across the street from Central Park and close to 5th avenue (window) shopping! Traditional Neighborhood Italian with homemade pastas and flatbread pizzas. Renovated in 2017, JW Marriott Essex House New York offers a full-service spa, a 24-hour gym, and free WiFi in public areas. We were given a room after a long flight that had been flooded the night before. I have shared your experience with our team. Experience the recently redesigned spaces and luxury amenities at JW Marriott Essex House New York. Do not stay here! However, only suites have coffeemakers (free coffee is available in the lobby), and both internet access and safes are an extra charge. This 4.5-star hotel is 0.6 mi (0.9 km) from Broadway and 0.6 mi (1 km) from Times Square. Treat yourself to SOUTHGATE Bar & Restaurant for on-site dining and mouthwatering American cuisine. Feb 15, 2023 fraserc907. Treat yourself to SOUTHGATE Bar and Restaurant for on-site dining and mouthwatering American cuisine. I have been platinum with Marriott for about 10 years now & travel a lot both for work and leisure. The temperature would not go above 63. Each features two spacious bedrooms, lavish living areas, ornate, spa-style bathrooms, Art Deco craftsmanship, and private terraces with stunning views of Manhattan and Central Park. If your travels bring you back to NYC, please feel free to reach out to me directly so we can personalize the next visit. Is parking available at JW Marriott Essex House New York? I have shared your experience with our team. Which popular attractions are close to JW Marriott Essex House New York? As the heart of Midtown Manhattan, our penthouse-style suites and its Central Park and city views will take your breath away. Check-in was quick and pleasant. There, you're likely to see a mix of business travelers and vacationing families. Our problem was just a total lack of personnel or any interest in making our stay even minimally acceptable. You can enjoy a drink at the bar/lounge. Which room amenities are available at JW Marriott Essex House New York? We arrived late at night and in fact it was 3am UK time - the checkin was abrupt and unsympathetic. Conveniently located restaurants include La Grande Boucherie, Loi Estiatorio, and Patsy's Italian Restaurant. There was no staff for the front desk, with one person and 30 people trying to check in. Tripadvisor performs checks on reviews. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Excellent location across the street from Central Park, Within two blocks of nine subway lines and several buses, Stylish rooms with pillow-top mattresses, minibars, and flat-screen TVs, Some rooms and suites have wonderful Central Park views, Excellent spa offers body treatments and salon services, Small 24-hour fitness center with cardio and strength-training machines, Casual American restaurant off the lobby, plus 24-hour room service, Extensive flexible meeting space, business center, and catering services, Executive Lounge offers free breakfast, hors doeuvres, and non-alcoholic drinks, Pets welcome for a fee; weight restrictions apply, Some rooms are showing wear and/or have mediocre views, Only suites have coffeemakers (free coffee available in the lobby), Smallish entry-level rooms (common in New York City). There were no tea/coffee making facilities in the room - all this a luxury hotel! Themore expensive Trump International Hotel and Tower New Yorkis right down the street; guests there get slightly bigger rooms but none of the Old New York ambience. Primp is the hotels full-service spa, which offers body treatments such as wraps, massages, and scrubs plus a variety of salon services in an elegant space on the third floor. They choreographed a truly perfect event/night. Requested a higher floor with a view months ago and we got a 3rd floor room with a view of a rooftop. I just booked a standard room for my husband and I, but was pleased to check the app the day before my trip and discover that I had apparently been upgraded to a Central Park View room. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The room was very clean and well kept, on the high floor, facing Central Park - thanks a lot to hotel team for this little new years gift! Too many better options. We hope to turn this into a 5 star stay should you give us an opportunity to turn this around during your next visit to NYC. We stayed at this hotel in January and had a great stay. Not worth the $$$ at all! Our recently reimagined hotel rooms and family suites boast Art Deco designs, smart technology, connecting rooms and luxury amenities such as plush bedding, marble bathrooms and views of NYC. Select Rooms at JW Marriott Essex House New York Free Cancellation Breakfast Included Pay at Hotel 12 Room Types Options Price 3 photos Room, 1 King Bed, Non Smoking 330 sq.ft KingBed Work Desk More Details RECOMMENDED Room Only | Non-Refundable Non-Refundable No meals included More Details Per Night 63,585 57,218 + 8,729 taxes & fees With over 3,000 hotel nights in our past, this may be one of our favorite hotels worldwide.So why did I give it 96% and not 100%? She is such fun! $40!!!!!!!!!!!!!!!!!!!!! There were four intense hot blowers in the room blowing hot air everywhere, and yet we were given this room. I asked her to please email me confirmation of that and she said she would. Open for Ask KS12-Chicago about JW Marriott Essex House New York, Ask portlandmom12 about JW Marriott Essex House New York, Ask Sigler4267 about JW Marriott Essex House New York, Ask onobed about JW Marriott Essex House New York, Ask betterthanMichelin about JW Marriott Essex House New York. It's directly across from Central Park and offers some amazing views, if you're lucky enough to get an outside facing room. The JW Marriott Essex House is home to the PRIMP Spa, which offers an array of treatments like massages, body scrubs, and facials. All products are independently selected by our writers and editors. FACT OR FAKEOUT? Midtown West, New York City, New York, United States, 8 Hotels With Views of the Macy's Thanksgiving Day Parade in New York City, Leaf peepers delight: Where to Stay to See Fall Colors, Best Hotels for People Watching in New York, Best Hotels for Celebrity Sightings in New York City, Trump International Hotel and Tower New York, The 10 Best Places in NYC to Watch the Macy's Thanksgiving Day Parade This Year, 8 Important Things to Know Before Booking an NYC Hotel, The 7 Most Beautiful Places to Ring in Spring in 2016, NYC Marathon 2015: Hotels Along the Route, Macy's Thanksgiving Day Parade: Nine Hotels on the Route, Can You Relax in Just 15 Minutes? We could see the park - but our room was on the side of the building so it was more of a partial view. +1 212-371-7777 Open for Lunch & Dinner Dress Code: Formal Italian Marea .2 Miles Upscale Italian seafood boasting 2 Michelin stars in a fine dining atmosphere. We were told other guests were being allowed to checkout later Thats great but what about other guests. We look forward to your next trip. We mentioned both before we arrived. The owner understood my, Becky P. said: I got the chance to stay here last fall when visiting NYC. Used award points for some. East West Coast Girl C. said: Although the attention to detail is terrific i.e. Providing the highest level of hospitality is our number one priority and Isincerely apologize for failing to meet your expectations. Ideally located facing Central Park, minutes from Lincoln Center, Columbus Circle, Fifth Avenue, and midtown NYC, our luxury Manhattan hotel caters to leisure and business travelers alike. . This July was horrendous. We do luxury hotel service so much better in the UK. Thank you to the team! Stay near iconic Central Park at the JW Marriott Essex House New York. Full American breakfast, fee from 47.00 USD, Open for lunch and dinner Dress code: Formal Phone: +1 212-371-7777, Open for dinner Dress code: Formal Phone: +1 212-823-9500, Open for breakfast, lunch and dinner Dress code: Casual Phone: +1 212-245-9800, Open for lunch and dinner Dress code: Formal Phone: +1 212-582-5100, Open for lunch and dinner Dress code: Casual Phone: +1 212-541-9000, Open for lunch and dinner Dress code: Casual Phone: +1 212-713-0015, Open for dinner Dress code: Jacket Phone: +1 212-288-0033, 1996 2023 Marriott International, Inc. All rights reserved. I have been platinum with Marriott for about 10 years now & travel a lot both for work and leisure. Stay way. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I'm so glad you asked!First, there is the "destination fee" which I prefer to refer to as the "destination rip-off". Dinner. The restaurant is modern and truly one of the finest on this end of Central Park. Our room was in the back and was very quiet. Guests can relax and enjoy a variety of beauty and spa treatments. Dinner. She was clearly new and not well trained. Please see our partners for more details. JW Marriott Essex House New York 160 Central Park South, New York, New York, USA, 10019 Tel: +1 212-247-0300 LaGuardia Airport Distance from Property: 10.3 Miles Phone Number: +1 718-533-3400 Visit Website Alternate Airport Transportation Go Airline NYC John F Kennedy International Airport Southgate Bar & Restaurant has direct street access and floor-to-ceiling windows overlooking Central Park, which make it popular not only among guests but among visitors and locals alike. This room was like an icebox box - literally. Review of JW Marriott Essex House New York Reviewed May 22, 2019 We stayed for 4 nights as Platinum level guests. Art Deco touches, such as velvet chairs, silk-like curtains and bed skirts, patterned carpets, and a combination of dark and lighter colors make rooms feel elegant and stylish. the location is beyond fabulous. Now, wanting to dip a toe into the travel scene again, we have booked a few trips. Thanks to the nearbyLincoln Center, many celebs make appearance in or around the hotel. JW Marriott Essex House New York sits in the heart of Manhattan and is only steps away from Central Park, Carnegie Hall, Museum Mile, world-class 5th Avenue shopping, Theater Row, and more. When we arrived we were greeted by the wonderful staff, and at breakfast and around the hotel the staff were all super friendly and chatty too. What?!! Prices are the average nightly price provided by our partners and may not include all taxes and fees. Hotels near JW Marriott Essex House New York, New York City on Tripadvisor: Find 23,296 traveller reviews, 62,989 candid photos, and prices for 1,277 hotels near JW Marriott Essex House New York in New York City, NY. The location is just amazing - right across the street from the park. She assured me she would get it straight and email me confirmation of my refund. I responded with the only need I had which was to have two beds. No problem. The classic New York luxury of the JW Marriott Essex House evokes a more glamorous time, when men wore hats and women wore gloves. We came to NYC from the UK to celebrate our daughter's significant birthday and our wedding anniversary. Choose your dates for more accurate prices. There's a restaurant on site. Enjoy light fare from our late night menu. Bathrooms are clean and come stocked with Aromatherapy Associates toiletries, but the design style varies between rooms. With marathons picking up speed and popularity across the globe, were happy to call the host of one of the most popular The New York City Marathon home. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Restore your energies with a relaxing spa treatment, work out in our modern fitness center or indulge at SOUTHGATE Bar and Restaurant after a day exploring New York City. Arrived and checked in and was sent to a room that had someone else staying in it - awkward. While the Essex House is among the most expensive hotels in Manhattan, pesky fees abound, including a daily resort fee that doesnt cover in-room Wi-Fi or valet parking. COVID update: JW Marriott Essex House New York has updated their hours and services. There are similar hotels available. Bedroom, JW Marriott Essex House - NYC. Bed Type and Features - Memory foam bed, a down duvet, a pillow menu, and bed sheets . I find this establishment to be shameful and terribly inadequate! I guess I expected an upgrade to a full view of the park. Are there opportunities to exercise at JW Marriott Essex House New York? The only problemwho really wants to stand outside for, Okay, so one of the worst things ever is when youre enjoying a spa treatment but youre not actually enjoying it because all you can think about is how much time its taking and how many things are piling up on your to-do list during your rubdown. Z30650Tmelissar, Thank you for taking the time to let us know about your experience while staying with us. Near Rockefeller CenterMake yourself at home in one of the 528 air-conditioned rooms featuring . We still do have our Marriott platinum status. Book JW Marriott Essex House New York, New York City on Tripadvisor: See 2,366 traveler reviews, 1,095 candid photos, and great deals for JW Marriott Essex House New York, ranked #305 of 520 hotels in New York City and rated 4 of 5 at Tripadvisor. Fact or Fakeout: $500,000 Hotel Packages, Vegas Wedding Chapels, and More! JW Marriott Essex House New York boasts elegant rooms with a flat-screen TV with cable and a minibar. You should pay a bit extra and to have a view of the park. JW Marriott Essex House New York boasts elegant rooms with a flat-screen TV with cable and a minibar. laura.burton@marriott.com. The Staff was extremely professional, cordial and accommodating. The restaurant was open limited hours with limited food. The hotel also offers Internet TV with high-speed access to Netflix, HuluPlus, YouTube and Pandora. Saturdays at 7am - Learn about the history, culture and architecture of Central Park as the guides from City Running Tours lead Essex House guests through an invigorating run. Internet - WiFi and wired Internet access . Our problem was just a total lack of personnel or any interest in making our stay even minimally acceptable. At this point, Marriott and Essex House have no excuse for this whatsoever other than sheer incompetence or willingness to defraud their customers. Thank you!!! I had to make four calls and wait seven (hours) for water that was supposed to have been in my room in the first place. Insider Tip The concierge has personally curated a unique tour of Central Park. In hospitality, JW Marriott Team. 1, 2, A, B, C, D at 59 St - Columbus Circle. If the refund does not appear on my credit card in the stated time, I will be filing a dispute with my credit card company for fraud. We had vowed after our prior less than stellar experience that we wouldn't come back, but they had the best rate in the area, so I gave them another try. The JW Marriott Essex House features a total of 17,544 square feet of meeting space across 14 different meeting rooms. Thank you very much to Laura Burton ( Resident Manager) of JW Essex House in Central Park New York City and Madeline Vargas, Executive Assistant it was an amazing stay at our beautiful suite . They hadn't bothered to refill the tissues in the bathroom from the prior guest. The expected nightly rate for JW Marriott Essex House New York is around $561; a price that is 51% cheaper than the city average. We chose the hotel because it was close to our daughters new apartment. What are some restaurants close to JW Marriott Essex House New York? Rooms with Macys Thanksgiving Day Parade views are available. The lady behind the front desk was very cheery but she spent at least 10 minutes to find a church. The menu offers a variety of specialty crafted tastes and flavors derived from locally sourced ingredients. Facing Central Park and minutes from Lincoln Center, Columbus Circle, Fifth Avenue, and midtown NYC, our luxury Manhattan hotel caters to leisure and business travelers alike. Most of the hotels 528 rooms and suites underwent full renovations in 2017-18. I would say my expectations are high. Booking a hotel can be one of the most daunting elements of a trip to, Introverts are often thought to be shy and timid, though recent studies have shown that this isnt always the case. In Room Entertainment - 46-inch LCD TV, premium channels, and iPod dock. I have shared your experience with our team. The bedroom in my opinion was the best part of the suite. Getting around to the Central Park is few blocks away . Rough experience. (I wish I did more planning because we had already bought tickets in advance) Im a little sad we didnt get to experience hotel restaurant/bar because we already had plans for both the night before and the morning after, but Im sure. As of this. The city is full of hotels some towering high on iconic roads and others tucked away on busy pedestrian streets or in sleepy boroughs. Major attractions such as Times Square, Rockefeller Center, St Patricks Cathedral, and the MoMA can all be found within a 15-minute walk of the Essex House. Thank you for the review and we appreciate all of the feedback! The bar area has seating around a fireplace. 2 Double Beds. This is the version of our website addressed to speakers of English in the United States.